TERMS AND CONDITIONS

Last updated: April 2026

Introduction

These Terms and Conditions govern the use of the MÓNTMAR Estates website and any booking, reservation, rental, concierge, retreat, or related service provided by MÓNTMAR Estates.

By using this website or making a booking, you agree to these Terms and Conditions.

Services

MÓNTMAR Estates provides:

  • Luxury villa and apartment rentals

  • Concierge services

  • Wellness retreats

  • Corporate retreats and teambuilding experiences

  • Family and lifestyle experiences

  • Property-related support services

All services are subject to availability.

Bookings and Reservations

A booking is only confirmed once:

  • The required deposit or payment has been received

  • You have received written confirmation from MÓNTMAR Estates

  • Any required identification documents have been provided

We reserve the right to decline bookings at our discretion.

Payments

Payment terms will be specified at the time of booking.

Unless otherwise stated:

  • A deposit may be required to secure a reservation

  • Full payment may be required before arrival

  • Additional charges for damages, extra cleaning, late check-out, concierge requests, or other services may apply

  • All prices are stated in Euros unless otherwise specified

Security Deposits

Certain bookings may require a refundable security deposit. This deposit may be used to cover:

  • Damage to the property

  • Missing items

  • Excessive cleaning requirements

  • Breach of house rules

  • Additional services or costs incurred during the stay

Refunds are typically processed after check-out and inspection of the property.

Guest Responsibilities

Guests agree to:

  • Treat the property respectfully

  • Follow all house rules and local laws

  • Avoid excessive noise, parties, or illegal activity

  • Ensure that only authorised guests stay at the property

  • Report any damage or issues immediately

  • Leave the property in a reasonable condition at check-out

Failure to comply may result in additional charges, early termination of the stay, or loss of deposit.

Check-In and Check-Out

Check-in and check-out times will be communicated before arrival.

Late check-in or late check-out may be subject to additional charges and availability.

Cancellations and Refunds

Cancellation terms may vary depending on the property, season, and booking type.

Unless otherwise stated in writing:

  • Deposits may be non-refundable

  • Refunds may depend on how far in advance the cancellation is made

  • No-shows or early departures may not be refunded

  • MÓNTMAR Estates reserves the right to cancel a booking due to unforeseen circumstances, property issues, force majeure, or safety concerns

In the event of cancellation by MÓNTMAR Estates, we will seek to offer an alternative property or provide a refund where appropriate.

Property Descriptions

We aim to ensure that all property descriptions, photographs, amenities, and availability are accurate. However, there may occasionally be minor differences between website descriptions and the actual property.

Property availability, pricing, and features may change without notice.

Concierge and Third-Party Services

MÓNTMAR Estates may arrange third-party services such as:

  • Airport transfers

  • Private chefs

  • Wellness treatments

  • Fitness trainers

  • Yacht charters

  • Excursions and activities

These services may be provided by independent third parties. MÓNTMAR Estates is not responsible for the acts, omissions, delays, cancellations, or performance of third-party providers.

Liability

MÓNTMAR Estates shall not be liable for:

  • Personal injury

  • Loss, theft, or damage to personal belongings

  • Travel disruptions

  • Force majeure events

  • Temporary interruptions to utilities, internet, or services beyond our control

  • Acts or omissions of third-party providers

Guests are encouraged to obtain appropriate travel insurance.

Website Use

You agree not to:

  • Use the website unlawfully

  • Attempt to gain unauthorised access to the website or systems

  • Copy, reproduce, or distribute website content without permission

  • Upload malicious software or interfere with website functionality

All content on this website, including text, images, logos, and branding, remains the property of MÓNTMAR Estates unless otherwise stated.

Governing Law

These Terms and Conditions are governed by the laws of Spain.

Any disputes arising from the use of the website, bookings, or services shall be subject to the jurisdiction of the Spanish courts. ()

Changes to These Terms

MÓNTMAR Estates may update these Terms and Conditions at any time. The latest version will always be available on the website.

Contact

If you have any questions regarding these Terms and Conditions or the Privacy Policy, please contact MÓNTMAR Estates through the contact information on the website.